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Title
Learning outcomes, feedback, and the performance effects of a training program / Christiane Hinerasky, René Fahr
AuthorHinerasky, Christiane ; Fahr, René
PublishedPaderborn : Universitätsbibliothek, 2017
Edition
Elektronische Ressource
Description1 Online-Ressource (28 Seiten) : Diagramme, Tabellen
LanguageEnglish
Document TypesScientific Article (Published Electronically)
URNurn:nbn:de:hbz:466:2-28204 
DOI10.17619/UNIPB/1-75 
Files
Learning outcomes, feedback, and the performance effects of a training program [0.23 mb]
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Abstract (English)

We empirically evaluate the job performance effects of a 6 month part-time training program in a large retailchain, in which participants received feedback on their training success based on a final exam. The data'squasi-experimental structure allows comparison of sales revenue of trained and untrained managers before,during and after the training. We find that the training significantly increases sales of very successfulparticipants by approximately 8% during and by 7% after the training period. However, the training has asubstantial negative impact on the post-training sales performance of unsuccessful participants. The resultsindicate that the indirect motivational effects of training programs may be much more important than thedirect effects of skill acquisition.

License
CC-BY-License (4.0)Creative Commons Attribution 4.0 International License