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A reference task model for supply chain processes of humanitarian organisations / Alexander Blecken. 2009
Inhalt
List of Figures
List of Tables
List of Abbreviations
Introduction
Problem Statement
Initial Situation
Empirical Survey
Process
Outcomes
Research Objectives
Visualisation
Standardisation
Analysis
Research Methodology
Logistics in the Context of Humanitarian Operations
System Theory
Models
Reference Information Models
Business Processes and Process Models
Humanitarian Operations
Humanitarian Logistics
Definitions
Challenges
Foundations of Reference Modelling
Guidelines of Modelling
Modelling Techniques
Flowcharting
Integrated Definition Languages
Petri Nets
OMEGA
Process Chain Modelling
Event-driven Process Chains
Unified Modelling Language
Business Process Modelling Notation
Supply Chain Management Frameworks
Cooper et al. (1997)
Bowersox et al. (1999)
Kaufmann (2002)
Gunasekaran and Ngai (2004)
Fleischmann et al. (2005)
Hellingrath and ten Hompel (2007)
Supply-Chain Council (2008)
Kannegiesser (2008)
Reference Models
Reference Model Typology
Overview of Reference Models
Reference Models on Supply Chain Management and Logistics
Scheer (1991): ARIS and R/3
Becker and Schütte (2004): Retail-H
Schuh and Gierth (2006): Aachen PPC Model
Supply-Chain Council (2008): SCOR 9.0
Erzen (2001): PRO-NET
Reference Models on Humanitarian and Disaster Logistics
Tufinkgi (2006)
McGuire (2006)
The Sphere Project (2004)
Model Fragments
Summary and Conclusions
Work Packages
Reference Task Model for Humanitarian Operations
Formalisation of BPMN
SCM Systems for Humanitarian Organisations
Construction of a Reference Task Model
Methodology of Reference Model Construction
Reference Model Framework
Supply Chain Management Tasks (Planning Horizon)
Strategic Level
Tactical Level
Operational Level
Supply Chain Management Tasks (Functional Division)
Assessment
Procurement
Warehousing
Transport
Reporting
Operations Support
Actors and Organisational Units
Humanitarian Organisation
Suppliers
Other External Actors
Limitations
Reference Tasks
Formalisation of BPMN
Meta Model of the BPMN Syntax
Algebraic Specification of the BPMN Syntax
Limitations and Changes
Reference Processes
Operational Scenarios
Emergency and Post-emergency Logistics
Standard and Non-standard Items
Identify Demand
Rapid Needs Assessment
Source Goods
Order Goods
Purchase of Goods (Local)
Receive Goods
Case Example: Flooding in Uganda
General Context
Supply Chain Structure
Supply Chain Processes
Excursus: Military Supply Chains
Supply Chain Management Systems for Humanitarian Organisations
Supply Chain Management Systems
Requirements for Supply Chain Management Systems
Functional Requirements
Supply Chain Design
Supply Chain Planning
Supply Chain Execution and Supply Chain Event Management
Further Requirements
Documentation
Accountability
Software Structure and Setup
Costs
Assessment of SCM Systems
SUMA
Functions
Assessment
LSS
Functions
Assessment
UniTrack
Functions
Assessment
LogistiX
Functions
Assessment
Helios
Functions
Assessment
Sahana Disaster Management System
Functions
Assessment
Orion-PI
Functions
Assessment
EnterpriseOne
Functions
Assessment
SAP SCM
Functions
Assessment
Synthesis of Results
Conclusions
Outlook
Summary
Benefits
Research Limitations
Propositions for Further Research
Reference Task Model 2.0
Performance Measurement
Operations Research
References
Appendix A: Humanitarian Operations – A Historical Review
The Geneva Conventions
The International Red Cross
International Humanitarian Law
Contemporary Humanitarian Operations
/Appendix B: Typology of Humanitarian Operations
Appendix C: Selected Humanitarian Organisations
Appendix D: List of Interviews
Appendix E: Interview Guideline
Appendix F: Reference Task Model: Roles and Responsibilities
Appendix G: Reference Task Model: Task Descriptions
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